Thursday, 5 June 2014

Starting off...

In 1984 when I first started my job at Federal Express (at the time) - now Fedex Canada, I did not know that the overnight shipping business I started with would be the global powerhouse it is today!
Fedex has always been committed to being a great place to work, thoughtful of the environment and caring in the communities all around the globe.  I cannot be more proud to be part of an organization that has been recognized a leader in the transportation industry and a key player around the globe.

I started in data entry, back then, there was no technology and all delivery records had to be manually entered.  Not long after I was handling all customer service responsibilities.  This was an exciting time as the company was just starting to grow and I was part of it.  When the time came and there was an opening for a customer service/courier manager position - I was encouraged to apply.  I had just returned from my second maternity leave in 1989.  At the time, my mentor had made sure to identify my strengths and counselled me that I was growing professionally and would be suited for this position.  Now, you need to keep in mind, that I had no idea about the Courier part as I had no experience, however, my leadership capabilities, motivating and inspiring others had come through - lucky for me, my mentor was there for me and helped me through this time to make some decisions.

I was energetic, driven and enthusiastic to take on this new role.  As a young mom of 2,  I don't know where I found that energy, but I did. I loved the challenge, I loved my job and I was devoted to be successful, not only in that position, but every position I took on.  When I look back, some of the important attributes that I had and were key were :  self-motivated, flexible, dependable, trustworthy, pro-active, optimistic, creative, inspiring, organized, honest and loyal.  I knew I wanted to grow up in this amazing company.  I must say that it was a lot of juggling for me - having a young baby and a 3 year old, especially since my schedule as a Courier Manager required sort duty and all the courier related responsibilities, I was not going to let my mom responsibilities get in the way - so I had to be very creative and balance both, which I did.  I also have to mention that my husband was a huge support for me during this time with our young children. It made it so much easier.

It was great that my mentor was able to provide me with input that was invaluable for my career and business success.  We need this honest and critical feedback.  I was able to take on a team, take charge and inspire others to be their best.  At the same time, I was able to balance motherhood and career.  Sometimes, I feel that both have so much in common.   If you think about it....we are role models in our work lives just as much as we are in our personal lives.


I am extremely proud to be part of such a dynamic team with diverse backgrounds, talent and perspectives. Proud to be part of delivering what matters most to our customers, communities and teams all across. Fedex has always been committed to make every Fedex experience outstanding, champion new ways of doing business and raise the bar every single day.  Fedex has always been passionate about leading the industry and exceeding expectations.  I can safely say that I have been successful at both career and family and share the same values and beliefs with a company that I love.

My development and success both in my career and personal life has been the most rewarding part
for me as a mom as I have been able to master both. So to all the moms out there...you can do whatever you put your mind to !



1985 Baby shower at Federal Express !

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